What to do if your double glazing smashes.


Hey, homeowners – let’s face it; accidents happen, and when they involve your double glazing, it can be a real headache. Whether it’s a rogue football, a clumsy mishap, or an unforeseen disaster, a smashed window is something none of us want to deal with. Fear not! In this guide, I’ll share some practical steps to tackle the aftermath of a shattered double glazing situation. Let’s roll up our sleeves and get your windows back in tip-top shape.

1. Safety First: Secure the Area

If your double glazing takes an unexpected dive into destruction, the first order of business is safety. Clear the area of any broken glass, and if the damage is extensive, consider cordoning off the affected space to prevent any accidents. Wearing protective gloves and eyewear is a smart move to avoid injuries during cleanup.

2. Document the Damage: Snap, Snap, Snap

Before you start the cleanup, grab your smartphone and document the damage. Take clear photos of the smashed window from various angles. These visuals will come in handy for insurance claims or if you need to seek professional help for repairs. It’s a simple step that can save you a lot of hassle down the road.

3. Temporary Fixes: DIY Damage Control

While waiting for professional help, consider some temporary fixes to keep your home secure. Cover the broken window with a sturdy material like plywood or a plastic tarp to keep the elements – and unwanted visitors – out. This DIY damage control can prevent further issues until a permanent solution is in place.

4. Contact Your Insurance: Check Your Coverage

Now it’s time to give your insurance provider a ring. Check your policy to see if accidental glass breakage is covered. If it is, provide them with the documentation and details of the incident. This could help ease the financial burden of replacing your double glazing.

5. Seek Professional Help: Window Wizards to the Rescue

While a bit of DIY is admirable, shattered double glazing often calls for professional expertise. Contact a reputable glazier or window replacement service to assess the damage and provide a quote for repairs or replacements. They have the skills and equipment to ensure your new window fits seamlessly into place.

6. Know Your Rights: Warranty Wisdom

If your double glazing is relatively new, check the warranty. Some manufacturers offer warranties that cover accidental damage within a certain timeframe. Understanding your rights in this situation can potentially save you money on repairs or replacements.

7. Prevent Future Mishaps: Safety Measures

Once your double glazing is restored to its former glory, consider implementing safety measures to prevent future mishaps. Install safety film or screens to add an extra layer of protection. Educate family members about the importance of being cautious around windows to avoid repeats of the smashing saga.


Dealing with smashed double glazing is undoubtedly a stress-inducing situation, but with the right approach, you can navigate through it smoothly. From ensuring immediate safety to seeking professional help, these steps will guide you towards a resolution. Remember, accidents happen, but with a bit of proactive action, you’ll have your windows looking as good as new in no time.